When you order a watch from Pinion, the time taken to deliver it to you will depend on whether the watch is in stock or has to be made-to-order. This should be read alongside, and in addition to, our Terms and Conditions.
For watches that are in stock
After you have placed your order, you will receive an automatic email confirmation.
You’ll then receive an email from us confirming timing for delivery and to verify any options you have made (i.e. strap).
For watches that are in stock, we will generally ship with 2-3 days of receiving an order.
For watches that are made to order
Watches that aren’t in stock are typically highlighted on the product page.
We recommend you pay a deposit to start the process and once you have processed this, you’ll receive an automatic email confirming the order.
You’ll then receive an email from us confirming timing for making the watch and to verify any options you have made (i.e. strap).
For watches that are made-to-order, we generally take around 10 working days to complete the build, testing and regulation of the movement.
Once the watch is complete and ready for shipping, we will email you with a photograph of your completed watch.
You’ll then receive an email requesting the balance payment. When you click the link, please ensure that the URL points to https://pinionwatches.com – and use the secure payment gateway to process this. We can also invoice you via Paypal for the balance if you prefer to pay with PayPal.